U.S. Department of Homeland Security Additional Screening Measures

Effective July 19, the U.S. Department of Homeland Security will require additional screening measures for customers flying on international flights bound for the U.S. These screening measures pertain to any departure point where a passport is required to reenter the U.S. Customers flying to the U.S. from an international airport are encouraged to arrive to the airport at least three (3) hours prior to departure to allow time to clear security.

Advice to Customers Flying on International Flights Inbound to the U.S.

• Customers should follow Delta’s current guidance and plan to arrive at their international departure airport at least three hours prior to the departure time of their flight
• Customers are encouraged to proceed promptly to their departure gate where additional screening may occur to avoid delay or missed flight
• Customers can expect to see expanded uses of canine screening at international airports and deployment of advanced technology screening

Customer Communications
Impacted travelers will be notified of the new policy via the Fly Delta app, email and text messaging in addition to airport signage. If your travelers’ contact information is not included in their PNR, they may not receive timely notifications. Feel free to share any of the information in this email with your travelers to provide our mutual customers with the best experience possible under the circumstances. For your convenience, we’ve also drafted the following brief note you may forward directly to your travelers flying with us:

Due to recently-implemented U.S. Department of Homeland Security (DHS) enhanced security requirements for customers traveling on U.S.-bound international flights, we strongly advise all customers to arrive at the airport at least 3 hours prior to your scheduled departure time and to proceed to your departure gate promptly to allow extra time to clear security. We also encourage passengers to check-in online at delta.com or via the Fly Delta app to help expedite the check-in process.